Specialty Home Products Inc.
2222 E Mallon AveSpokane, WA 99202
Training Certification
- Skylight Specialist
Available Services
- New Skylight Installation
- Replacement Skylight
- Sun Tunnel Installation
- Shade Installation or Accessories
Reviews
Edee Hunt
05/29/2026 12:00am
Absolutely recommend using Specialty. From initial consultation to completion of replacing our roof, the communication and follow thru was phenomenal. Can’t say enough about how professional the roofing crew was; friendly, timely and always took extra effort to clean the site each day. Really appreciated the professionalism displayed.
Debbi Kramer
05/18/2026 12:00am
I must confess, I wasn't too excited about replacing my 26 year old roof but it had to be done! I am so happy with the new roof! Everyone was great to work with from the owner, the supervisors and the crew! The crew even had to contend with a pesky neighbor!! I live in a HOA and my neighbors are stopping and asking about my roof and who did the construction. Anyway, I highly recommend !!!!
Mary
05/12/2026 12:00am
Rick was great to work with. Friendly and informative with no pressure. Todd showed up to do the shingles replacement and had it done in no time. Definitely would recommend Specialty Exteriors!
Sam Howat
05/12/2026 12:00am
Really appreciated the great work. Would highly recommend working with Chad and his team.
Chris Asan
05/04/2026 12:00am
A section of trim fascia I had installed about five years ago had fallen off my house in a recent wind storm. They came out the next day and had it fixed in about a half hour. Thanks to the Specialty team!
Ed Bartlett
04/23/2026 12:00am
Excellent service on my roof repair done by Lupa from Specialty Exteriors, I would recommend them for any exterior home repairs!!
mdamian21
04/16/2026 12:00am
They said it will take 2 days 3 if weather was bad they finished in one. Roof looks amazing. A few days after it rained like crazy no issues. Just solid all around work. 10/10 will use their services again!
Corlyn Pipgras
04/08/2026 12:00am
They did a great job!
Hans Brinkerhoff
03/26/2026 12:00am
Aaron McLean
03/25/2026 12:00am
Completed our VERY large roof replacement project earlier than estimated and great clean up after the work was complete. Was contacted by the company on completion day to see if there were any questions and make sure the project went as planned.
Ray Egger
03/13/2026 12:00am
Steve Abell
02/13/2026 12:00am
Everything flowed perfectly from my first contact through the completion of our rrofs moss removal. The person on site did a great job and when finished his clean up was amazing. I would recommend their services to my friends and neighbors.
Craig McPheeters
02/13/2026 12:00am
I had a portion of my asphalt roof be stripped away by a wind storm in Dec/25, yikes. I bought this house just over 2 years ago, and its roof had been replaced 8 years earlier. I contacted Rick at Specialty Exteriors for an estimate on repairing the damage. He came out quickly, which was great, as at the time, all of the roofing companies were busy repairing damage in the area. After a quick inspection, he was able to explain why this occurred (the existing shingles had been incorrectly installed: the nails were not in the "nailing strip" on the shingles, and there were not enough nails used...) He gave a very reasonable estimate and one of his technicians came out a few days later to repair the damage. The repair blends perfectly with the rest of the roof, if I didn't know where the repair had been, I wouldn't be able to see it. The technician also explained to me why the prior roof had this problem (incorrect previous installation.) Too bad this house's previous owner hadn't worked with Specialty Exteriors, as then this repair wouldn't have been necessary! Very happy with this company and I'll be back if (when) I need help in the future.
Lyle Wagner
01/10/2026 12:00am
Cecil was amazing--he repaired loose fascia caused by severe wind on a day when we were experiencing an active snowstorm. Specialty Home Products honored the warranty as well, so the work was free.
Lora Lei Hanson
01/10/2026 12:00am
Virginia Rockwood
01/01/2026 12:00am
James Scott
12/29/2025 12:00am
kenneth symington
12/23/2025 12:00am
As always, this company had very good communication and excellent follow through.
dipfalls
12/22/2025 12:00am
Lupo really knows his business!!
Charlotte Dean
12/20/2025 12:00am
Cecil, the spider does amazing work. I dont even recognize my own home it looks so good.Chad, went above and beyond to make sure everything was just right and that I was happy.
Bob Aitken
12/19/2025 12:00am
Great company to deal with. Technician came sooner than expected. He went directly to work on our roof and finished the repair efficiently. He took the time to explain to us exactly what he found and how he did the repair. We are very satisfied with Specialty Exteriors.
Michael Milster
12/18/2025 12:00am
I will not normally trouble to post reviews! Outstanding enough to deserve credit!
Michal Gregory
12/04/2025 12:00am
We recently had Specialty Home Products, Inc. repair, reroof and reside a shed. Cecile was very nice to work with and did a wonderful job.
Debbie Smith
12/02/2025 12:00am
They were quick to inspect my leak issue and very sympathetic when told they were the 5th contractor I had work on it. They then had a very knowledgeable employee come to look deeper into the problem. He returned in a timely manner and completed the repairs. I would highly recommend them.
Charles Crawford
11/22/2025 12:00am
Kim Dunlap
11/20/2025 12:00am
Fantastic service—professional, quality work, kind, and very efficient! I highly recommend!
Jeanette Nyden
11/14/2025 12:00am
The team was very professional and the work was expertly performed.
Sandy Weiss
11/13/2025 12:00am
Had Mark Simmet with Speciality-Exteriors come out and take a look at my roof. He was very professional, courteous, brand conscious, using high quality product.. as in all Owens Corning. All e-mails and estimates with them were through Acculynx, very automated and efficient form of communication.. it was obvious to me that they’ve been doing this a long time.. since 1979 to be exact. This company was recommended to me by a longtime commercial roofer. 5 stars for sure!
Christina N
11/12/2025 12:00am
From the first phone call to Specialty Home Products to the last shingle placed, Specialty Home Products was friendly, professional, efficient, thorough, and kept the job site incredibly tidy. Price was very competitive. Communication was prompt. We have used them for windows, siding and another roof in the past and would use them again in a heartbeat.
Janet Cason
11/12/2025 12:00am
Michelle Stafford
11/08/2025 12:00am
I bought a fixer-upper this year and have done a massive remodel inside and out. Out of all the contractors Rick has been the easiest to work with and the obvious choice since bids. Phone calls are brief and always end with “I’ll take care of it”, even if it wasn’t within the scope of the work. Seasoned Pro’s in roofing AND with people. Thank you!! Thank you
Scott Gutman
11/03/2025 12:00am
BMirsberger
10/30/2025 12:00am
Ronnie lahav
10/30/2025 12:00am
John Schiffner
10/18/2025 12:00am
Specialty did a great job finding and installing our new skylight. I definitely would recommend Chad and his installers.
Dave Sackrison
10/17/2025 12:00am
We are really happy with the new roof on the addition and extended porch, it looks fantastic and was tied in seamlessly with the existing roof.Rick, Colton and Lupe were all great at their respective jobs and helped to make this phase of our remodel easy. Thank you!
Dani Porche
10/04/2025 12:00am
Incredible service and amazing product! Highly recommend
Kathy Camyn
09/23/2025 12:00am
Great experience from beginning to end. Love my new roof
Frannie Baird
09/10/2025 12:00am
I highly highly recommend Specialty Home Products, Inc. for any home projects they offer... especially roofing! The service I received was phenomenal from getting a quote to a finished beautiful roof. I had tons of questions that they not only answered in a way I understood but also promptly. I was checked in with and updated throughout the entire process. I wasn't pressured into anything and they were just honest and kind. Pricing was less than I had quoted for what I had thought was reasonable. The roofers had to work during the hottest days possible, they worked hard and quick. My house was built in 1910 and I'm pretty sure I'm the first to replace it so they had tons of layers and garbage. I was surprised to see my yard was cleaner than I left it. Truly, best company ever! I'm so thankful to all of them!
Daniel Aldous
09/09/2025 12:00am
Sandi Erickson
09/08/2025 12:00am
Specialty Home Products did a great job. Special thank you to Rick and Colton, very professional knowledgeable and excellent work.!! Thank you, Rick
shane burton
08/22/2025 12:00am
David Orr
08/06/2025 12:00am
Extremely responsive and great service throughout the entire roofing process!
Jeff Crowe
08/04/2025 12:00am
Love the two Sun Tunnels so much I'm getting a third one!
Beth Johnson
07/22/2025 12:00am
I noticed an issue on my ADU roof. Wow! Did I learn lots! I had TWO companies tell me I needed to REPLACE my 20 year roofs! Thankfully, I persevered in my research till I was referred to Specialty Home Products, Inc.Rick Simmet, an owner, was straight-forward, recommending a thorough inspection of my three roofs. Gratefully, I needed small repair work ONLY! Lupe Ocampo was on site for three days! He's been with Specialty for 30 years! His workmanship is gold star status.Hands-down Specialty Home Products is my roofing company choice! Due diligence pays off. Give Rick a call! His customer focus manner will not disappoint.
SabrinaSellsSpokane Real Estate
07/18/2025 12:00am
I have used this company for years for my own personal projects and as a real estate broker, I have referred Rick and Specialty Home Products to many clients over the years, as well. They are fairly priced, use quality materials, do an excellent job. My clients are always happy with their work. They are quick to respond to requests for bids and always fair. I would highly recommend Specialty Home Products for all of your roof, siding and window needs!
pml sfo
07/18/2025 12:00am
It is rare in this day and age to come across any company that provides value for the exchange. Specialty is one of those rare companies. If I had to pick the first thing that comes to mind after my experience with this company—which included skylight replacements and three roofs—I'd say trust.Trust is the number one word that describes them. They earned my trust because their quality is consistently high. They do what they say they're going to do and keep you informed every step of the way. Their quality of work is excellent, and they stand behind it. They schedule and finish jobs in a very timely manner and keep you informed throughout the process. Their prices are fair and competitive, and the quality is hard to beat.If you're considering a new roof, it's a big decision. Call Specialty because they will not only take care of you, but you'll also know you were lucky enough to find a company that prioritizes relationships, value, and service—qualities that are becoming increasingly rare in today's "quick-box" world. These aren't just buzzwords; these are words I've personally spoken from experience.I'm very thankful that I found this company.
Brad Fuller
07/11/2025 12:00am
Everything went well and there was good communication with them. Only thing I would suggest is the crews need to get ladder stabilizers so the ladders do not rest directly on the gutters and to be mindful of any gutter leaf filters to prevent damage.
Dennis Scott
07/08/2025 12:00am
We were collecting water in the slider track apparently caused by the weep holes being plugged. Specialties personnel evaluated the problem and cleard the weep holes so that drainage could occur.
Colleen Lynn
07/08/2025 12:00am
They got the job done!
Richard Martin
06/07/2025 12:00am
I would highly recommend making Specialty Home Products your first choice. Alex came out and looked at my roof after Progressive insurance said they would be turning off my policy. He inspected my roof and said no replacement was necessary at this time. Looks like the only thing I need now is new insurance, but when I do need a roof I will definitely call Specialty Home Products. Thank you
Jason Belyea
06/06/2025 12:00am
Could not be happier with the entire process! Replacing aluminum windows with triple pane has completely transformed the comfort of our home! Total game changer just wish we would have done this years ago! Huge thanks to the team at Specialty Home Products!
Nicholas R. Tortorello
06/03/2025 12:00am
From the beginning everyone was friendly and professional. Chan Hutchings was especially helpful and kept us appraised of our roof job during the process. The crew worked hard and did a quality job. Excellent job at a competitive price. I will use them on future projects.
lavonne elliott
06/03/2025 12:00am
Specialty Home Products was fabulous to work with. From quote to completion, they were responsive and extremely friendly. The workers worked their tails off and did a great job of cleaning up each day. Would definitely recommend!!!!
Jennifer Simmet
06/02/2025 12:00am
I recently needed a roof inspection completed quickly for a house I was interested in buying. Rick was able to give me the information I needed very fast and took the time to explain in detail the pros and cons of different materials and styles to help me decide which option would be the best for me and my family.
David Trotz
06/01/2025 12:00am
Had them do my siding a few years ago and couldn’t be happier with the results and the professionalism of the team. They were patient with me when I asked for a change early on and also worked around my schedule with the window installers. Three years later and the siding still looks great. I highly recommend Specialty Home Products to supply and install your siding.
John Cross
05/17/2025 12:00am
Alex, Mark, Colton, and their team did an excellent job on our recent roof replacement. They were very detail oriented, and performed several quality checks throughout the process to ensure a great finished product.
Gordo L
05/14/2025 12:00am
When you need windows, roofing or siding, call these guys! They replaced all the windows in my house and look great!!! Showed up on-time, stuck to the schedule & happily answered all my 712 questions!! Chad was fantastic!!! 5 Stars all the way!! Thank you SHP!!!!
JOEL FERTAKIS
05/02/2025 12:00am
I recently hired Specialty Home Products, Inc to do a complete residential vinyl siding removal, followed by installation of Hardie fiber cement siding. I also hired them to roof my large house and equally large addition. I worked with Chad, who was readily available to answer questions and assist me through the process. In the end, the siding and roofing look great! I would definitely recommend this company....
Beth
04/25/2025 12:00am
William D
04/16/2025 12:00am
My legacy cedar shake roof began leaking for the first time just as winter arrived late last year. Rick and his team took care of me immediately ... getting tarps up and the roof watertight until good roofing weather returned this spring. I originally wanted a heavier (thicker), more expensive roof product. Rick said that product wouldn't look good on a low angle roof like mine. As proof, he directed me to look at a house similar to mine with this heavy product installed. He was absolutely right ... it didn't look good on a low angle roof. He recommended a less expensive, but still very architecturally-appealing and quality product which I just had installed. I couldn't be happier. The materials and installation are absolutely top notch. Just as importantly, communication is excellent ... phone messages and emails are returned 100% of the time and always in short order. Highest recommendation.
maggie mccarthy
04/15/2025 12:00am
Repairs to our leaking window and roof runoff were both fix. The tech knew what the problems were and addressed the repairs righ away. Everyone is professional, they have experience and the work is excellent. Thank you
Eric Kobe
04/11/2025 12:00am
The team from Specialty Home Products are top shelf professionals. They live in the communities where they work. This was a very important consideration along with their track record of success and pricing transparency. The care and attention devoted to site prep, execution and cleanup was fantastic. They communicate very well which helped establish and grow trust. I highly recommend this group!
Sharon Phinney
04/11/2025 12:00am
Matt
04/02/2025 12:00am
I manage apartment buildings and have used many different contractors in the area and these people have become the “go to” company for my clients and personal home. Based on my experiences, Speciality stands head and shoulders above their competitors. Whether it’s roofing, windows, exteriors, or whatever; they are tru to their bids and the work is excellent.
Kathie Walker
03/18/2025 12:00am
Rick and company have been watching out for our roof, gutter, etc needs for the past 25 years - no complaints here! The latest job was completed in a timely manner, with no cleanup for me!
Helen Orton
03/15/2025 12:00am
workers were very polite, informative and efficient. The told me what they were doing and why. The cleaned everything up and you couldn't tell they were here. Highly recommend. Will need more done in the next couple years and will have them do it. Had a leak in a dormer room and caused lots of damage and they repaired the roof on the dormer.
Hannah K.
03/14/2025 12:00am
We requested a complete siding replacement on our home. The overall estimate, sales, and scheduling process went really well. Informational and prompt communication.The installing team worked hard and provided a good result. The site clean-up left much to be desired. As the job was finished up there was some snow left on the ground, but as the snow as melted and we go around our property, we've found many razor blades, clips of nails, trash, food wrappers etc around the property. Pieces such as our radon pump weren't re-fixed to the home. This piece was frustrating, especially considering we have dogs and a toddler.
Chelsea McFarland
03/11/2025 12:00am
I've worked with Rick at Specialty Home Products, Inc. for years, and he has consistently provided top-notch service to my real estate clients in the Spokane area. He is always friendly, prompt, and professional, making the repair process smooth and stress-free. His work is high quality, his pricing is very competitive, and he goes above and beyond to get the job done right. If you're looking for someone reliable and skilled, I highly recommend Rick!
Wyatt Gardiner
02/26/2025 12:00am
We have been referring our customers to Specialty Home Products for several years now. They do a great job. We work with Alex. He knows what he is doing and goes above and beyond to take care of this customers. I trust them enough I even had them roof my parents home!
Brandon Behan
02/25/2025 12:00am
We had Specialty Home Products provide a quote for residing our home. While the timing ended up not being right for the job, we were impressed by Chad's responsiveness and care in helping to provide an estimate. He went above and beyond to address our concerns and quickly responded to questions throughout the process.
David Pierce
02/18/2025 12:00am
The only problem i had was with the billing. I should have received a hard copy in the mail and nothing came. I finally got a phone call saying if I don't pay they'll send it to collections. I immediately sent in a check for the full amount and 2 days later got a notice from the collection agency NACM. Stacey should have taken care of the situation but didn't! The work that was performed was perfect. Consequently my credit was dinged almost 100 points, NOT HAPPY!
Mike Gifford
01/26/2025 12:00am
"Specialty Home Products recently undertook the complete removal of three layers of existing siding on my home and expertly installed new siding. Throughout the project, professionalism was evident in every aspect. The worksite was meticulously maintained each day, and the attention to detail exceeded my expectations. The hardworking crew demonstrated a genuine commitment to producing a high-quality finished product. Chad Hutchings was consistently responsive to my calls and addressed all my concerns with understanding and flexibility. I wholeheartedly recommend Specialty Home Products. My neighbors have even remarked, 'Your home makes us all look bad! Great job, guys!' – Mike Gifford, Homeowner"
d h
01/02/2025 12:00am
Work was fast and just what they promised, even the clean up! So glad we chose SHP. I recommend Rick & his crew, respectful and considerate group of roofers! I have a beautiful new roof, that's already withstood a big windstorm! Thanks guys!
Mary Weigel
12/18/2024 12:00am
Jim from Specialty Home Products was a one-man show! He single-handedly removed my four old windows and installed the new ones. He did a great job finishing the interior and exterior window frames. I recommend Jim in a heartbeat! Thank you! (The reason I gave 4 out of 5 stars is because the installation date was delayed for two weeks, but it all worked out!)
Kathryn Stout
12/13/2024 12:00am
We had a great experience and Alex went out of his way to assist with our insurance claim, answering all our questions and offering invaluable advice. He even squeezed in a last minute job, which our insurance company required out of the blue! I will be recommending SHP to everyone from now on.
mike daniels
12/12/2024 12:00am
Strong Recommended- quality, professional, & excellent customer service. Thank you Speciality Home Products and Rick Simmet for moving heaven and earth to get this job done!
Tammy Felicijan
12/07/2024 12:00am
Specialty Home Products recently replaced all the windows in our house and installed a couple of doors. The work is fantastic and we love the windows. The staff and installers were professional and easy to work with. We would recommend them to anyone looking to replace windows or doors. Paul and Tammy Felicijan
John Kilburg
11/23/2024 12:00am
MARY WAKEFIELD
11/14/2024 12:00am
Lupe installed a roof vent for our new kitchen fan. He did an excellent job! He was a pleasure to work with. He went the extra mile to make sure we had the correct vent placement and vent cover. He is very conscientious and works quickly and efficiently. I would highly recommend Specialty Home Products for your roofing needs. We have hired Specialty Home Products for over 26 years. Rick Simmet has been faithful and helpful, always! Specialty Home Products is highly professional and provides excellent customer service.
Jim Payne
11/07/2024 12:00am
I had the privilege of working with Alex and Chad at Pecialty Home Products. Both were very professional and helpful. I received prompt help at a very reasonable price. I was very impressed with the service and job. I will definitely be a return customer.
Adam O'Shaughnessy
11/05/2024 12:00am
Alex with Specialty Home Products is always an easy referral to my clients! He always treats them with the integrity and respect that they deserve. Clients are pleased everytime! communication, knowledge, and understanding go a long way! He is a great person that adds alot of value to the communities of Spokane! Thank you again Alex!
Patrick Bakken
11/01/2024 12:00am
Chad did a great job! Responded right away and handled everything professionally. Would definitely recommend!
David Brostrom
10/31/2024 12:00am
Rick was awesome and the crew was great for our 4 Velux replacement skylights!
Heidi Reit
10/23/2024 12:00am
A M A Z I N G work!! We loved the fast response and how thorough the tech was. Communication was excellent, too. We would highly recommend them for anything from repairs to full roofs.
Jamie Harris
10/15/2024 12:00am
Specialty Home Products just replaced my roof. Their team is incredible and customer focused. Alex came onsite for the quote and was extremely knowledgeable and responsive. The follow up from Colton on the next steps and process for installation was much appreciated. Professional, skilled roofing team, knowledgeable...the list goes on. Highly recommend.
Rick Villarreal
10/12/2024 12:00am
Alex is super knowledgeable about roofing and communicated in clear terms. He did an honest assessment of the damage to my roof. He will be my go to roofing person.
Libby Patton
10/03/2024 12:00am
I am a property manager in Spokane, and we used Specialty Roofing for a large capital project on a number of our buildings this Summer. Colton, our project manager, was extremely responsive to any questions we had and addressed any concerns promptly. The quality of the roofing work was good, and they were easy to work with. We plan to use them again next year :)
Ana Matthews
10/02/2024 12:00am
Very professional business with excellent products to choose from. Our new roof and skylight look great! I would recommend them as they were fast and kept me updated on the start date, installation and through the billing process. Very reasonable in price. 5-star review.
Dannetta “Dg”
09/16/2024 12:00am
Specialty Home Products (SHP): Here is what Specialty Home Products says in a nutshell about their company. They are a family owned and operated company who prides themselves for being well-rounded, one stop shops from windows to doors, roofing to siding, skylights and so much more. It just so happens that Specialty tops the list of what a professional company should be known for in the construction and reconstruction business—from top to bottom, stem to stern, they have what it takes. Measure twice, cut once—paying attention to every detail.With over 40+ years of experience and climbing—although they have already reached the peak of perfection—they continue to provide quality service, great prices, and an awesome team of knowledgeable, courteous, and hardworking craftsmen and women, including the employees, both in their office and out in the field. Specialty has maintained the type of good spirited, warm natured and dedicated company of professionals unmatched in the industry—and that is not easy to do in today’s fast paced world, which is an understatement, as it is forever changing!However, year after year, I would venture to guess, the same high standards is what sets Specialty apart. Demonstrating how they also interact with their clients—pride in ownership really stands out, and I am speaking from experience. My community has had the pleasure and personal experience to be one of their clients—when my community was looking for the best team of experts to restore our association after the 2022 hailstorm, Specialty was “at the ready.” Working with me, our adjuster, and insurance company, it was go, go, go!Specialty restored our community and left a lasting impression for the quality of workmanship shown throughout. Giving this company a five-star rating was a “no brainer,” as they say.And finally, a special thanks to Mark Simmet! Mark, you set the standard—bar none—and the Villas at Big Trout Condo Association is proud to recognize you, your company, and your team of professional experts, as the best of the best.A family owned and operated company has some happy clients, and I am especially pleased to extend your family of clients even further.Thank you!Dg GarciaVillas at Big Trout Condo Association
Dannetta âDgâ
09/16/2024 12:00am
Specialty Home Products (SHP): Here is what Specialty Home Products says in a nutshell about their company. They are a family owned and operated company who prides themselves for being well-rounded, one stop shops from windows to doors, roofing to siding, skylights and so much more. It just so happens that Specialty tops the list of what a professional company should be known for in the construction and reconstruction businessâfrom top to bottom, stem to stern, they have what it takes. Measure twice, cut onceâpaying attention to every detail.With over 40+ years of experience and climbingâalthough they have already reached the peak of perfectionâthey continue to provide quality service, great prices, and an awesome team of knowledgeable, courteous, and hardworking craftsmen and women, including the employees, both in their office and out in the field. Specialty has maintained the type of good spirited, warm natured and dedicated company of professionals unmatched in the industryâand that is not easy to do in todayâs fast paced world, which is an understatement, as it is forever changing!However, year after year, I would venture to guess, the same high standards is what sets Specialty apart. Demonstrating how they also interact with their clientsâpride in ownership really stands out, and I am speaking from experience. My community has had the pleasure and personal experience to be one of their clientsâwhen my community was looking for the best team of experts to restore our association after the 2022 hailstorm, Specialty was âat the ready.â Working with me, our adjuster, and insurance company, it was go, go, go!Specialty restored our community and left a lasting impression for the quality of workmanship shown throughout. Giving this company a five-star rating was a âno brainer,â as they say.And finally, a special thanks to Mark Simmet! Mark, you set the standardâbar noneâand the Villas at Big Trout Condo Association is proud to recognize you, your company, and your team of professional experts, as the best of the best.A family owned and operated company has some happy clients, and I am especially pleased to extend your family of clients even further.Thank you!Dg GarciaVillas at Big Trout Condo Association
Daryl Ridgely
08/01/2024 12:00am
We had Specialty install a small skylight as part of a larger remodel project. It was, by no means, a "top priority" job from a sales perspective for them. But, I still felt like they treated us like a top-tier customer, gave us great service, and did a really nice job on the install. I won't hesitate to use them again in the future.
Tom Price
07/19/2024 12:00am
Outstanding Service & Quality – Highly Recommend!I couldn’t be more impressed with Specialty Exteriors. From start to finish, their team was professional, prompt, and incredibly knowledgeable. They took the time to explain all my options, gave a fair and transparent estimate, and stuck to the schedule and budget—no surprises.The roofing crew worked efficiently and left the job site spotless every day. The craftsmanship was top-notch—my new roof not only looks fantastic but is clearly built to last. You can tell they take pride in their work.What really set them apart was their communication and attention to detail. Every question I had was answered quickly, and I always felt in the loop throughout the process. It’s rare to find a company that combines quality work with this level of customer service.If you're looking for a reliable, honest, and skilled roofing contractor, look no further than Specialty Exteriors. I wouldn’t hesitate to use them again or recommend them to friends and neighbors!
Danny Robles
07/15/2024 12:00am
Rick and Chad from Specialty Home Products did an excellent job on our most recent roofing and window projects. Specialty is reliable, thorough, and professional. I highly recommend them!
Marni M
07/13/2024 12:00am
We had a very Dark dining room they cut out drywall studs and built a new opening for a window it turned out wonderful the light is amazing they were efficient quick and clean. Would recommend to anyone looking to update windows.
Helen Stewart
07/03/2024 12:00am
I had an amazing experience with this company. The sales person, Casey Luport, was outstanding, and provided great customer service.The installers came on time and did a professional job installing the sun tunnel.I would definitely recommend this company for all your home projects.
Hanna Kinder
01/03/2024 12:00am
**UPDATED** We had one skylight fail in September of 2023. We had a couple bids come out to replace both of them, (They're old and the 2nd one is about to fail. Plus we want them to match.) Specialty sent us a reasonable invoice, no frills, so we decided to go with them. In order to proceed they required a 50% deposit. We paid that October 3rd. We didn't even get so much as a, "payment received" automated email. I reached out multiple times at that point. All I wanted was some acknowledgement that the 50% deposit was received, the skylights were going to be ordered, a shipping ETA, or an estimated time frame for when we can expect work. Keep in mind, we have an active leak. Over a week later I finally get an answer. I'm frustrated at this point, and I am basically told, "well the skylights aren't in yet and there's a lot of people ahead of you." Nice. I will say though, they did coordinate to have someone come and tarp the leaking skylight at this point. Which still didn't go smoothly. First guy didn't show up when he was slated to come. So someone else came by the following day. We haven't heard a single word from them since then. I guess because I'm not doing a full roof job I don't get the amazing communication I see in the reviews? I finally reached out for an update via email 12/28/23. No reply. Let's chalk it up to the holidays. So I text to the rep 1/2/24. He said he was going to look into it and get back to me asap. Haven't heard back. I am not being unreasonable with my expectations, nor am I trying to be a difficult customer. I would simply love to know if the skylights were even ordered yet. Or, if there's 10 people ahead of us still, at least give me that. Say: we got it, they're ordered, but we can't get you down til February(or whenever). Literally, I would have been fine with that. I could have at least known when to expect something or when I should actually start following up. So I post this review, and then suddenly they wanted to send someone out the next day. We appreciate the follow up but we don't want this project to be slapped together on the fly either. So we declined having them the next day, and opted to schedule a date. The date comes. One guy comes out, and proceeds to take apart the currently non-leaking skylight. Then he says, "they ordered the wrong skylights" so he seems to put the skylight together again, and leaves. There's debris and shingles strewn about. So the sales rep calls us, and says there was a mistake, it's the right size but we forgot we had to build curbing for them. We will get you scheduled and it will be done right. This was in March I believe. Well about a week later, that skylight also started leaking, as it was not put back together properly. So I text the guy and said we need someone out here asap to tarp this one too. To their credit, someone did show up and tarp it within about 1 hour. Well, then same old song and dance, we don't hear from them again. Finally in May, my s/o emails the rep once again and just says, look dude, take this seriously and get us booked or just forget it and refund us. So they get us on the books, surprise surprise. We'll, the day finally came. The skylights and the curbing are installed. They caulked the curbing, but they do need to be painted, which we expected. But we found about 1000 nails strewn about the roof and the driveway. The shingles that were put back are sort of ripped and torn, which is odd because there was a whole bunch of new shingles leftover, why were crap ones put back around the skylights? Who knows. But they did tarp our hardwood floor and vacuum inside before they left. We did find a gouge in the floor though, but we have some matching wood putty. So I guess we can look past that. All things considered though, after all this hassle, I really think that this install should have been a white glove treatment, and it still was just pretty average. But we do like the look of the completed lights. Time will tell if they leak or not. Overall I would still consider this a 3 star service.
Steve Trabun
01/20/2023 12:00am
Specialty windows replaced a failed window for us. They were very efficient and did a great job. We have used specialty over the years for windows, skylights, and roof repairs. I would highly recommend their products and services.
Debbie Folmar
03/24/2022 12:00am
I have used Specialty Home products twice for sun tunnels. Absolutely the best service! Rick, my salesman, and the guys who installed the sun tunnels were very professional and personable and knew their jobs well. I would highly recommend this business for your home needs.
Paul C
10/18/2021 12:00am
Speciality Home Products installers Greg and Lupe are expert roofers. They did an excellent job on my roof tear-off and replacement. They were both professional, courteous, and didn’t mind if I observed them as they installed the new roofing and skylights. They ensured my property was tidy and cleaned up each day before they left. The co-owners, Rick and Mark, were both responsive to my scheduling needs and were a pleasure to work with. I would highly recommend Specialty Home Products for a roof and skylight replacement.
Jeff Fox
06/21/2021 12:00am
I was very impressed with the crew, you could tell they had been working together for awhile and knew what they were doing. They put tarps all around the house to minimize the mess, and cleaned up at the end of each day. They had the right tools and equipment to do the job.
Eric the Viking
04/27/2021 12:00am
Great experience with Specialty Home Products. New roof, gutters, facia boards and attic vents installed. Also replaced aging skylight. Crew was professional and did excellent work. I wouldn’t hesitate to hire them again.
John Claycomb
08/27/2020 12:00am
From our initial visit, discussion, and bidding process with Rick we were very impressed. At this point we had spoken with five other roofing companies and Home Specialty Products was by far the most honest and efficient. The crew that replaced our roof and skylights was absolutely fabulous! They were some of the hardest workers I have had the opportunity to witness. It was 100degree days and they finished a very large roof in four and a half days. The job was done expertly as I was inspecting along the way.HSP is a Platinum Owens Corning installer and we now have a 50yr warranty and can transfer to one additional owner.My wife and I highly endorse Home Specialty Products to get your job done affordable and by experts!P.S. I do not typically write reviews however when I am impressed I want people to know. Thank you HSP.
Jack Wagon VF
10/18/2019 12:00am
After a site visit and establishing an estimate cost and giving a relative deposit, the guys arrived on schedule and completed the pre work for a Velux️skylight, replacement. The installers returned when the skylight was received. They installed it with great efficiency and hauled away the debris. Afterwards I received an invoice for the balance and a copy of the ten year skylight warranty. No complaints. Good job!
Shelley L
05/31/2019 12:00am
Professional and quick working crew. Did an awesome job on our skylight!!!
Jack Wagon
03/31/2019 12:00am
After a site visit and establishing an estimate cost and giving a relative deposit, the guys arrived on schedule and completed the pre work for a Velux️skylight, replacement. The installers returned when the skylight was received. They installed it with great efficiency and hauled away the debris. Afterwards I received an invoice for the balance and a copy of the ten year skylight warranty. No complaints. Good job!
William Bean
02/08/2019 12:00am
Excellent workmanship very impressed with how the skylight let's in the light and how the ceiling was finished. Will always tell who every see it, will recommended Specialty .
Carla Brim
01/28/2019 12:00am
The install team was outstanding. We had our leaking skylight replaced on a cold winter January day! Very professional and quick. The kept me informed of progress and left the place clean when they were finished. I highly recommend Specialty Home Products services!
Shane Ried
01/13/2018 12:00am
It's hands down the the best glass shop I've ever worked with! The guys are top of the line Craftsman.
